Privacy Policy
Effective Date: 4/2/2025
At Master Spa Parts Online (www.masterspapartsonline.com), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit or make a purchase from our site.
1. Information We Collect
We collect the following types of information:
Personal Information:
When you place an order or register on our site, we may collect your name, billing and shipping address, email address, phone number, and payment details.
Device Information:
We collect information about the device you use to access our website, including your IP address, browser type, time zone, and some of the cookies that are installed on your device.
Order Information:
Details about your orders, such as the products you purchase, order total, and payment method.
Usage Information:
Information about how you interact with our website, including pages viewed, links clicked, and time spent on pages.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide customer support
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Improve our website and customer experience
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Send you order confirmations and shipping updates
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Communicate with you regarding promotions, offers, or updates (if you opt in)
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Prevent fraud and ensure the security of our platform
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
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Third-party service providers (e.g., payment processors, shipping carriers, analytics tools) who help us operate our business
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Law enforcement or government agencies when legally required to do so
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Business transfers in the event of a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences
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Analyze site traffic and user behavior
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Enable certain website functionalities
You can manage cookie preferences in your browser settings.
5. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections or deletions of your information
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Withdraw consent to data processing (where applicable)
To exercise these rights, please contact us at: support@masterspapartsonline.com
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Master Spa Parts Online
Email: support@masterspapartsonline.com
Phone: 888-946-8882
Address: 1282 Broadhollow Rd. Farmingdale, NY 11735