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Accessibility Statement

Accessibility and Equitable Use Statement - Master Spa Parts Online

At Master Spa Parts Online, we are committed to ensuring accessibility and equitable use for all visitors to our online store. We strive to make our website user-friendly, inclusive, and accessible to individuals of all abilities. This Accessibility and Equitable Use Statement outlines our ongoing efforts to enhance the accessibility of our website and provide an exceptional online shopping experience for everyone.

Striving for seamless, accessible, and unhindered use of our website by all customers and potential customers is a paramount objective. Progress toward this goal often hinges on our awareness of any specific challenges users may face when navigating the website, as well as the availability of resources and advancements in technology.

While we endeavor to ensure equitable use and accessibility in accordance with standard business practices for a company of our size and resources, certain content, features, processes, or policies may benefit from improvement. Therefore, we greatly appreciate your suggestions as we continuously seek to enhance our website's usability and accessibility.

Procurement and Third-Party Applications

In our procurement process and utilization of Third-Party Applications, as well as certain content, we strive to identify and address any accessibility or equitable use issues that may arise. Whenever feasible, we engage in testing and remediation efforts to ensure accessibility. Additionally, we encourage third-party application providers to integrate accessibility and equitable use features into their offerings as part of universal design principles.

Certain functionalities on our website may rely on third-party add-ons or "plug-ins," such as social media feeds, among others. It's important to note that these plug-ins may not function uniformly for every user or accommodate every type of disability. We lack control over the architecture and customization options of these plug-ins, limiting our ability to tailor them to individual user needs.

We acknowledge that our control over these elements is restricted. Therefore, we cannot guarantee uniform accessibility for all users. However, we are dedicated to addressing any issues that may arise. If you encounter accessibility challenges while using our website due to third-party elements, we encourage you to reach out to us. Your feedback is invaluable as we strive to enhance the accessibility and usability of our platform.

We're Here to Support You

If you encounter challenges accessing any content on our website due to a disability, or if you need assistance navigating any aspect of our site because of your specific disability, please don't hesitate to reach out to us. We're here to help.

If your disability is causing or might cause difficulties in accessing or navigating any part of our website, please feel free to call us at: Tel: 1-888-946-8882. Alternatively, you can send us an email detailing the difficulties you've faced or anticipate facing, or any concerns you believe others may encounter.

Please ensure the subject line of your email includes the word "Accessibility" and send it to: support@masterspapartsonline.com. By contacting us via telephone or email, rest assured that your privacy will be rigorously protected. This means you won't be required to disclose any personal information, including but not limited to:

  • Your name, address, or telephone number.
  • Details about your specific disability.
  • Information about products or services you may be interested in.

Your comfort and accessibility are our priorities, and we're dedicated to ensuring a seamless experience for all our users.

Ongoing Improvements

We are committed to continually improving the accessibility of our website. Our team regularly reviews and updates our site to incorporate best practices and comply with relevant accessibility guidelines

There are also various aids available by third parties and which are provided by most browsers.
If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.

This website may or may not have links to third-party websites.  A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features.  A number (but not all) links to descriptions of or information about third-party website features as provided by some of these third-party websites are listed here for your convenience.  This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.

Google

For Google Products, including but not limited to:

Chrome

Android

Gmail

https://www.google.com/accessibility/products-features/

Firefox Brower

https://addons.mozilla.org/en-US/firefox/ https://addons.mozilla.org/en-US/firefox/addon/tota11y-accessibility-toolkit/

Internet Explorer

https://support.microsoft.com/en-us/help/17456/windows-internet-explorer-ease-of-access-options

Facebook Accessibility Policy

YouTube Accessibility Policy

Instagram Accessibility Announcement

Instagram Accessibility

Twitter Accessibility

LinkedIn Accessibility

Third-Party Screen Readers:

JAWS https://www.freedomscientific.com/products/software/jaws/ 

A general discussion of Screen Readers by the American Foundation of the Blind https://www.afb.org/blindness-and-low-vision/using-technology/assistive-technology-products/screen-readers